Managed Care Success: Reducing Risk While Increasing Patient SatisfactionJones & Bartlett Learning, 1998 - Počet stran: 301 The number of malpractice claims And The severity of final judgments could explode under managed care. Physicians and managed care organizations are on a collision course with malpractice when patient expectations are at an all-time high, and pressures of efficiency are constantly increasing. Defensive medicine -- doing procedures or additional tests, To protect the provider will no longer work. Utilization controls will penalize you, and ultimately, limit your practice. So what's the solution? to be successful in this evolving health care environment, you've got to change with it. You've got to be informed, be prepared, and ready to coexist with it. That's precisely why you need Managed Care Success: Reducing Risk While Increasing Patient Satisfaction . You'll learn how to work with -- not against -- managed care. |
Obsah
Chapter 2Managed Care in a Nutshell | 27 |
Chapter 3Evolution of Managed Care in a Physicians Office | 47 |
Chapter 4True Costs of a Malpractice Suit | 69 |
Chapter 5Who Would Sue You? | 93 |
Chapter 6The Importance of Moreand BetterCommunication | 127 |
Not More Better | 161 |
Chapter 8Using Informed Consent as an Offense Strategy | 193 |
Chapter 9Patients as Partners | 219 |
Chapter 10Seven Risk Management Dilemmas | 247 |
Chapter 11The Joy of Practice | 281 |
About the Authors | 295 |
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