AUTO REPAIR United States. Congress. House. Committee on HEARINGS BEFORE THE SUBCOMMITTEE ON CONSUMER PROTECTION OF THE COMMITTEE ON INTERSTATE AND FOREIGN COMMERCE NINETY-FIFTH CONGRESS SECOND SESSION ON THE ENTIRE RANGE OF PROBLEMS AND POTENTIAL SEPTEMBER 14, 20, 21, 25, OCTOBER 19, AND DECEMBER 4, 1978 43-030 O Serial No. 95-201 Printed for the use of the Committee on Interstate and Foreign Commerce U.S. GOVERNMENT PRINTING OFFICE WASHINGTON: 1979 KF2n I554 1978 h COMMITTEE ON INTERSTATE AND FOREIGN COMMERCE HARLEY O. STAGGERS, West Virginia, Chairman JOHN E. MOSS, California JOHN D. DINGELL, Michigan PAUL G. ROGERS, Florida LIONEL VAN DEERLIN, California RICHARDSON PREYER, North Carolina JAMES J. FLORIO, New Jersey ANTHONY TOBY MOFFETT, Connecticut JIM SANTINI, Nevada ANDREW MAGUIRE, New Jersey MARTY RUSSO, Illinois EDWARD J. MARKEY, Massachusetts THOMAS A. LUKEN, Ohio DOUG WALGREN, Pennsylvania BOB GAMMAGE, Texas ALBERT GORE, JR., Tennessee BARBARA A. MIKULSKI, Maryland SAMUEL L. DEVINE, Ohio JAMES T. BROYHILL, North Carolina CONTENTS Hearings held on- September 14, 1978, Washington, D.C October 19, 1978, Chicago, Ill December 4, 1978, Washington, D.C. Statement of- Argall, Robert, liaison officer, Wisconsin Auto Collision Technicians As- Benck, Henry, president, National Body Shop Council, Automotive Service Benedetto, Michael A., Jr., chief, Chicago office, Illinois Attorney General's Consumer Fraud and Protection Division, on behalf of William J. Scott, Bragg, David F., Chief, Consumer Protection Division, Attorney General's Brownlee, Michael, Director, Office of Automotive Ratings, National High- way Traffic Safety Administration, Department of Transportation Ditlow, Clarence M., III, executive director, Center for Auto Downs, Morgan, Downs & Sons Auto Service... 96, 115 379 Florentine, George A., executive director, Independent Garage Owners .. 96, 105 Gist, Sharon, acting commissioner, department of consumer sales, weights, 384 Hazelroth, Francis G., general manager, service and parts division, 429, 455 Henneberger, Lawrence F., general counsel, Motor and Equipment Manu- Higgins, C. W., chairman of the board, Automotive Parts and Accessories 96, 112 Hitz, Neil, general parts manager, American Motors Corp... Hunsucker, James D., administrative assistant, Michigan Department of 48, 71 |