Auto Repair: Hearings Before the Subcommittee on Consumer Protection and Finance of the Committee on Interstate and Foreign Commerce, House of Representatives, Ninety-fifth Congress, Second Session ....U.S. Government Printing Office, 1979 - Počet stran: 574 |
Vyhledávání v knize
Výsledky 1-5 z 100
Strana 27
... there are bound to be complaints . The numbers , incidentally , do not include sales transactions which generate another 30 - plus million exposures per year . 43-030 O - 79-3 We know of no national study about complaint - to 27.
... there are bound to be complaints . The numbers , incidentally , do not include sales transactions which generate another 30 - plus million exposures per year . 43-030 O - 79-3 We know of no national study about complaint - to 27.
Strana 28
... complaint - to - exposure ratio , but we do have results from California and Connecticut . In both States the ratio of complaints filed at State level amounts to less than four one - hundredths of 1 percent of service jobs performed ...
... complaint - to - exposure ratio , but we do have results from California and Connecticut . In both States the ratio of complaints filed at State level amounts to less than four one - hundredths of 1 percent of service jobs performed ...
Strana 31
... complaints , but I believe the degree of complaints has been put under an out - of - focus microscope . If we take into consideration the growing number of cars , up over 36 percent in the past decade , the number of drivers , the ...
... complaints , but I believe the degree of complaints has been put under an out - of - focus microscope . If we take into consideration the growing number of cars , up over 36 percent in the past decade , the number of drivers , the ...
Strana 32
... complaints indicates that 34 percent of the consumers surveyed who had their cars repaired within a year reported they received unsatisfactory service . Others sur- veyed suggest the problem accounts for between 35 and 40 per cent of ...
... complaints indicates that 34 percent of the consumers surveyed who had their cars repaired within a year reported they received unsatisfactory service . Others sur- veyed suggest the problem accounts for between 35 and 40 per cent of ...
Strana 51
... complaints . Fourth , we found built - in delays manifested by a clutter of com- plaint forms and general redtape . The delays in complaint han- dling mechanisms were nearly as painful as the repairs them- selves . So AAA took a new ...
... complaints . Fourth , we found built - in delays manifested by a clutter of com- plaint forms and general redtape . The delays in complaint han- dling mechanisms were nearly as painful as the repairs them- selves . So AAA took a new ...
Další vydání - Zobrazit všechny
Běžně se vyskytující výrazy a sousloví
agencies AMC Concord AMC Spirit Association Attorney auto repair industry auto repair problems AUTOCAP automobile repair automotive repair Automotive Service Automotive Service Excellence average bill billion Bob Eckhardt body shop BROYHILL bumper Bureau certification Chairman Chevrolet Chevrolet Chevette Chevrolet Malibu committee competent CONGRESS consumer complaints Consumer Protection damage dealership developed diagnostic centers diagnostic equipment diagnostic inspection ECKHARDT effective enforcement engine Federal Government Federal Trade Commission Ford Ford Fairmont franchised dealers fraud full warranty going hearings Highway impact labor rate legislation licensing Magnuson-Moss maintenance major manufacturers mechanics ment motor vehicle National NHTSA NIASE operation owners panel percent performance Plymouth Fury Plymouth Horizon question regulation repair costs repair facilities repair shops replaced safety standards statement sumer testimony Texas Thank thing tion trade vehicle inspection
Oblíbené pasáže
Strana 204 - We must not make a scare-crow of the law, ' Setting it up to fear the birds of prey, And let it keep one shape, till custom make it Their perch, and not their terror.
Strana 116 - I am the Director of the Center for Auto Safety.^ a nonprofit organization founded by Consumers Union and Ralph Nader in 1970.
Strana 59 - Governed by a 40-member board of directors selected from all sectors of the automotive service industry and from education, government, and consumer groups. Encourages and promotes the highest standards of automotive service in the public interest. Conducts continuing research to determine the best methods for training automotive technicians; encourages the development of effective training programs. Tests and certifies the competence of...
Strana 56 - Repair; Automatic Transmission; Manual Transmission and Rear Axle; Front End; Brakes; Electrical Systems; Heating and Air Conditioning; and Engine Tune-up.
Strana 259 - We will be happy to try and answer any questions you may have. Thank you.
Strana 47 - This study was conducted jointly by the California State Automobile Association and the Automobile Club of Southern California.
Strana 516 - STATEMENT OF BRIAN O'NEILL, PRESIDENT INSURANCE INSTITUTE FOR HIGHWAY SAFETY The Insurance Institute for Highway Safety is a nonprofit research and communications organization, supported by the nation's property and casualty insurers, that identifies ways to reduce motor vehicle crashes and crash losses.
Strana 206 - For purposes of this title (other than section 104(a)(2)), implied warranties may be limited in duration to the duration of a written warranty of reasonable duration, if such limitation is conscionable and is set forth in clear and unmistakable language and prominently displayed on the face of the warranty.
Strana 396 - The Insurance Institute for Highway Safety is an independent public service organization. It is a nonprofit, tax-exempt scientific and educational organization dedicated to reducing the losses — deaths, injuries, and property damage — resulting from crashes on the nation's highways. Supported...
Strana 196 - Commission testified at field hearings of the Consumer Subcommittee of the Senate Committee on Commerce, Science and Transportation in Las Vegas and Reno, Nevada, respectively, concerning FCRA reform and, specifically, S.