Systems for All

Přední strana obálky
World Scientific, 2001 - Počet stran: 375
The need for a new approach to systems is now widely recognized in business and industry, and numerous ?Systems? courses have been introduced in universities. This book offers a new systems paradigm, presents a systems outlook, defines key concepts, and outlines the principles of characterizing complex systems in a qualitative way and by the systematic use of models and measures.The book presents the Product/process (P/p) methodology: a coherent collection of generic but readily understandable concepts, rigorous but applicable methods, and principles of reasoning. This methodology assists in understanding any system, and helps in the formulation and effective solution of complex problems, regardless of the field in which they arise, and irrespective of the specialist disciplines needed for supplying the solution.Systems for All is aimed at three kinds of readers: practising professionals (managers, administrators, engineers and scientists) whose job is to develop, operate and manage complex systems; students (both undergraduate and postgraduate) whose courses demand an integrated study of several disciplines; members of the public who would wish to know what makes sophisticated systems tick, and why some important systems fail.A separate booklet, containing guidelines for developing solutions to some selected exercises, is available to instructors who wish to adopt the book for a lecture course.

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Obsah

The systems crisis
3
About problems and communication
13
General concepts
23
Systems concepts
57
Productprocess modelling
97
Problem solving process and strategies
127
Systems
159
Measures
171
Structural systems
211
Products processes and gates
245
Process management
273
Organizational maturity and quality management
301
Contract
323
Glossary
345
Notes to lecturers
361
Index
371

Black box systems
195

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