Complex Responsive Processes in Organizations: Learning and Knowledge CreationRoutledge, 2. 9. 2003 - Počet stran: 272 The past decade has seen increasing focus on the importance of information and knowledge in economic and social processes, the so-called 'knowledge economy'. This is reflected in the popularity amongst practicing managers and organizational theorists of notions of learning, sense-making, knowledge creation, knowledge management and intellectual capital in organizations and more recently, of emotional intelligence as an important management skill. This insightful book:
Learning and knowledge creation are seen as qualitative processes of power relating that are emotional as well as intellectual, creative as well as destructive, enabling as well as constraining, and the result is a radical questioning of the belief that organizational knowledge is essentially codified and centralized. Instead, organizational knowledge is understood to be in the relationships between people in an organization and has to do with the qualities of those relationships. |
Obsah
can learning and knowledge creation in organizations really be managed | 1 |
Part I The foundations of mainstream views on learning | 8 |
Chapter 2 Mainstream thinking about learning and knowledge creation in arganizations | 10 |
the individual and the social | 31 |
the emergence og knowledge | 51 |
Chapter 4 The emergence of the individual and the social in communicative interaction | 53 |
Chapter 5 Communicative action in the medium of symbols | 77 |
rulebased or selforganizing knowledge | 90 |
how knowledge emerges in complex responsive processes of relating | 124 |
Part III Systems thinking and the perspective of complex responsive processes | 146 |
Chapter 9 Comparing systems thinking and the perspective of complex responsive processes | 147 |
Chapter 10 The organizational implications of complex responsive processes of knowledge creation | 166 |
Appendix | 179 |
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power relations and unconscious processes | 112 |